General Counselling

Service

General Counselling

Life can feel overwhelming at times. Whether you’re dealing with stress, anxiety, low mood, or simply feeling stuck, general counselling offers a safe space to pause, reflect, and work through what’s going on for you.

I provide a supportive, confidential, and non-judgmental environment where you can explore your thoughts and feelings openly. Together, we focus on helping you gain clarity, build resilience, and move forward with greater confidence and balance.

My approach is centred on creating a safe, supportive, and collaborative space where you feel comfortable to be yourself. I draw on evidence-based practices alongside my experience in mental and physical health to support you holistically.

Email Us Anytime

fiona.changeup@gmail.com

Right For You

Who This Support Is For

This service may be helpful if you:

Counselling isn’t about having all the answers—it’s about having the space to explore what matters to you. My role is to support, guide, and walk alongside you as you navigate life’s challenges.

Support You Can Trust

How I Can Support You

Process your experience safely

Talk openly without judgment

Reduce anxiety and overwhelm

Rebuild confidence and trust

Support connection and wellbeing

Support from Someone Who Understands

Why Choose Me

“I combine professional knowledge with genuine care and understanding”

Testimonial

What my clients have said

  • I have found Fiona to be absolutely wonderful She has helped me work through some challenges I have been facing and Fiona has given me helpful advice on how to overcome them  Fiona has a great way of asking the right questions things I often have going through my head but don't always know how to express. I always feel so much better in myself after seeing her  and I genuinely look forward to our catch ups I'm very grateful for her support and guidance
    Sally
  • I’ve found Fiona through a school councillor she is very amazing to talk to very honest easy to chat to her about anything I’ve struggled with learning and she’s helped me work other ways around it and gave me opportunity’s to learn new things she’s there always to talk about literally anything she can help you find path and help you move on she is very dedicated and amazing 
    Drew

Find answers to common questions 

Frequently Asked Questions

What is general counselling?

General counselling provides support for a wide range of life challenges, including stress, anxiety, low mood, and personal difficulties. It offers a safe space to talk and explore your thoughts and feelings.

You can talk about anything that feels important to you—there are no limits or expectations. This is your space to explore what’s on your mind.

No. You don’t need a specific issue or diagnosis. Many people come to counselling simply to gain clarity, support, or personal growth.

This varies depending on your needs. Some people benefit from a few sessions, while others prefer ongoing support.

Yes, all sessions are confidential, except in rare situations where there is a risk of harm, in line with professional guidelines.

Relapse can be part of the recovery process. Counselling provides a supportive space to understand what happened and help you move forward without judgment.

Yes, I offer both online and in-person sessions to suit your preferences.

That’s completely normal. I aim to create a warm and supportive environment where you can feel comfortable from the very first session.

Crisis Support

Please note that I am not a crisis or emergency service. 

For any mental health crisis, or physical health emergency, or immediate safety concern, please refer to the crisis support options below. If you are feeling 

overwhelmed, unsafe or in a life-threatening emergency, please reach out to the appropriate service that can support you now, they are available 24/7.

Healthline : 0800611116
Need to Talk? :  Txt or call 1737
Emergency : 111

Mental Health Crisis Team

Wellington, Hutt Valley or Kapiti – 0800745477
Wairarapa – 0508432432

For other local crisis services, youth services, sexual harm support, family violence support, and mental health services across Aotearoa, please see page ten Mental Health Foundation National Helplines Directory